WordPress Maintenance and Technical Support
We keep websites, e-commerce platforms, and digital platforms updated, stable, and ready to function correctly over time. We handle technical maintenance, updates, system reviews, and incident resolution, coordinating with hosting, providers, or external services when necessary.
WordPress Updates
We keep the WordPress core updated and review changes that may affect the platform's operation.
Plugins and Themes
We update installed components and verify they continue to work correctly together.
Operational Review
After updates, we review the main points of the website to detect potential errors or incompatibilities.
Technical Security
We review the platform's basic security elements and act on incidents related to its operation.
Incident Resolution
We analyze errors, unexpected behaviors, or technical problems and identify the cause before applying a solution.
Coordination with Hosting
When a problem is related to the server, DNS, certificates, email, or external configurations, we coordinate with the corresponding provider.
Technical Support
The client has a dedicated point of contact who understands the platform and can assess what is happening when a problem arises.
Continuous Monitoring and Maintenance
We approach maintenance as a continuous service, not just an intervention when something stops working.
Prevention is better than reacting after a website has failed
A significant part of maintenance is preventive. Keeping components updated and regularly reviewing the platform helps detect incompatibilities, technical problems, or dependencies before they become major incidents.
However, there is also a reactive component. When an error occurs, the website stops functioning correctly, or an external service causes a problem, we analyze the origin and intervene on the part that concerns us.
Maintenance adapted to the platform type
A simple corporate website does not require the same monitoring as an e-commerce site with hundreds of products, a multi-language platform, or a website connected to external systems.
Before defining maintenance, we review the technical environment and main dependencies to understand the level of monitoring the project needs.
We can support corporate websites, WordPress, WooCommerce, and web platforms with custom developments or integrations.
Maintaining means ensuring what already works continues to work
Proprietary Maintenance System
Proprietary Monitoring to Anticipate Incidents
We have developed our own plugin connected to our maintenance platform, allowing us to continuously monitor the technical status of the websites we manage.
- Website Availability: We check every 6 hours that the website is active and accessible.
- Form Review: We weekly verify the usage and functionality of the main forms.
- Incompatibility Detection: The system alerts us to potential conflicts or incompatibilities between plugins.
- Controlled Updates: Allows us to review and execute plugin updates daily from a centralized environment.
- Additional Backups: We generate backups that are stored in our cloud.
COMMON-SENSE PROJECTS
Our Methodology
We maintain your websites
with you in mind
FREQUENTLY
asked questions
If you have any questions we haven't answered or need to evaluate a specific case, we'll be happy to help. Tell us about your project and we'll offer the best solution for your business.